Need Help With an Item?
We're Happy to Help!
We take great care in inspecting and packaging every order before it leaves us! However, sometimes items can be damaged during transit, and occasionally manufacturing defects can slip through our inspection process.
If you received an incorrect item, something arrived damaged, or you believe an item may have a manufacturing defect, please reach out so we can take a closer look!
For damaged or incorrect items, please contact us within 24 hours of delivery.
Here's What to Include
To help us review everything as quickly as possible, please include the following information in your email:
- Your order number
- The item name
- A brief description of what you'd like us to take a look at
- Clear photos of the item and the area you'd like us to review
Let's Take a Closer Look!
Once you have your details and photos ready, click below to send everything our way!
EMAIL US ABOUT AN ITEMYou can also email us directly at shopwrenleighanns@gmail.com .
A Little Note About Product Details
Small variations in stitching, fabric texture, print placement, and other finishing details can naturally occur during production. Some styles may also include intentional design features, such as adjustable or movable buttons.
These details aren't always considered manufacturing defects, but we're always happy to take a closer look if you're unsure about something!
For sizing, fit, or regular returns, please visit our Return Portal .
What Happens Next?
Once your email and photos have been sent, we'll personally review the information and get back to you by email. Our customer service hours are Monday–Friday, 8 AM–3 PM CST .
